LA Auto Show

Case Study

2-in-1 solutions for LA Auto Show

Founded in 1907, the Los Angeles Auto Show (LA Auto Show®) is one of the most influential and best-attended auto shows globally and spans more than 1,000,000 square feet. Each fall, show creator ANSA Productions gathers the who’s who of the auto industry to unveil the future of mobility in the car culture capital of the world.

Looking for a new partner,
LA Auto Show Team indicated they needed…

A more robust platform allowing the transition of more ticket sales online

Improved customer experience on-site

Embedded service partner for large-scale multi-day deployment

Smooth management of single-day, multi-day, and group sales – expect to sell 200,000 tickets annually

Complex credentials management for over 35k media & industry VIPs

See Tickets Answer:
Two solutions in One

Stronger delivery of both solutions by relying on a company that has expertise in both

One-stop shopping for service and support

Deep coordination between support teams = less fuss and better delivery

Best-in-class consumer ticket sales by a global leader 

Branded, flexible ticketing solution

High touch service by a team with over 260 Years of event ticketing experience ensures quality operations in advance and on the ground

AI-driven self-serve Customer Support Center allows fast support and high satisfaction, dramatically lowering customer service wait times and onsite staffing needs

Gorgeous, easy-to-use, actionable dashboards