HIVE API Upgrade: Upgraded HIVE API to collect more accurate customer data using sales endpoints instead of relying on the SDK to grab customer info. Note: This release is for public events only, an update for private and public events will be released in the next few weeks.
August 2021
Lyte
Lyte Order Details Report: Created a report that lists orders from See Tickets and Lyte. Users can filter out orders that were bought on See Tickets and since sold through Lyte.
HIVE
HIVE API Upgrade: Upgraded HIVE API to collect more accurate customer data using sales endpoints instead of relying on the SDK to grab customer info. Note: This release is for public events only, an update for private and public events will be released in the next few weeks.
HIVE Cart Abandonment: Resolved an issue with HIVE cart abandonment emails displaying the incorrect event date/time due to a UTC time calculation issue on HIVE’s side.
July 2021
HIVE
Event Tags in XML Feed: Added event tags in the See Tickets Client XML feed to use for future segmentation for email marketing and search results on client websites.
LYTE
LYTE: Removed customers from attendee email lists when their ticket has been invalidated by LYTE.
Resolved – LYTE: Resolved an issue with tickets shipping after they have been posted on LYTE.
Resolved – LYTE: Resolved an issue with a LYTE customer appearing in the system without a customer profile.
June 2021
LYTE
LYTE: Added a ‘LYTE’ indicator on client accounts using LYTE, helping the customer support team better service customers.
Allow remaining tickets in an order to be transferable when one or more tickets in an order has been posted on LYTE.
Invalidate will call tickets that have been posted on LYTE by removing them from willcall paper list and Box Office fulfillment and pickup.
Ensure tickets created by LYTE do not appear in dashboard counts, stats or reports.
Ability to force the “Join Waitlist” button to appear next to a ticket type, regardless of ticket status.
Added Order Number to ‘create order’ route.
HIVE
3rd Party Application Authentication Service: Created a 3rd party application authentication service to use for integrations with tools such as HIVE.
WRSTBND Pre-Beta Improvement: Added ability for multiple See Tickets events to be associated with a WRSTBND event, used in the case where a See Tickets event uses multiple events to separate comps and sales.
