Added audit logs for payment plans that have been voided or reinstated.
Shipping Order Status: Resolved an issue causing shipping order stats to not update on schedule, causing a misrepresentation of fulfillment stats.
Affiliate Report: Created a new affiliate report which tracks affiliate sales by event date, which will give affiliates a better reporting tool for tracking which events they sell the most tickets for.
Resolved – Spelling Issues: Resolved a spelling issue on the Create Gateway tool.
Resolved a spelling issue in the Open Balance by Event report.
June 2021
Promo Codes on Live Stats: Adjusted the way promo codes are reported in the live stats to properly calculate the number of tickets using a code in order to align the live stats with downloaded reports.
Order Details for Refunds: Added the status “refunded” next to refunded tickets in the customer-facing order details.
Promo Code Live Stats: Resolved an issue with promo code discount amounts displaying multiple times on orders with 2 or more tickets in the live stats.
Event Upsells: Resolved an issue with event upsells displaying twice on an event and causing the customer to remain on the processing step.
Custom Forms: Resolved an issue causing custom forms to fail when duplicating an event with a custom form.
March 2021
Report – Event Audit Report: Updated coloring and report description for easier readability.
Report – Scan Counts Per Event: Released a client level report including total scan counts per event split by paid and comp tickets.